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Noticeboard

Out of Hours

Your GP out-of-hours services are the responsibility of the Clinical Commissioning Group. If you or your family need urgent medical care when the surgery is closed, please phone 111 for the out-of-hours services.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to see a nurse, or indeed arrange a hospital attendance.

 

Urgent Appointments

If you have a problem which you feel needs attention urgently on the same day and cannot await a routine consultation, please phone the Receptionist, who will take your details and ask a clinician to phone you back, and they will then deal with your problem in the most appropriate manner.

 

Distance Selling Pharmacies

 

We have a number of patients who use distance selling pharmacies, such as Pharmacy2u, to order their medication.

 

Where this is the case, we send the prescription on to the distance selling pharmacy when requested by post as we do not do the Electronic Prescribing Service (EPS).   Should medication then not be received from the distance selling pharmacy, this needs to be taken up with them directly.  Your surgery will not be able to help at this stage.

 

 Please note that distance selling pharmacies like this are only allowed to deal with patients by post, telephone or internet, not in person.

    
    

Cotgrave Surgery

COTGRAVEThe Cotgrave Hub
Rivermead
Cotgrave
Nottingham
NG12 3UQ
Tel: 0115 896 9991, press 2 for Cotgrave

Emergency & Out of Hours

Tel: 111

 

 

COTGRAVE: CHANGES TO THE APPOINMENT SYSTEM

From Tuesday 30th April the appointment system at Cotgrave Surgery will be changing.

This means a move away from the current system where all calls are dealt with first by a telephone call from a GP.

The main changes will be:

  • Patients will be able to book GP appointments in advance directly with the reception team
  • There will be a mix of telephone and bookable face to face appointments available each day for urgent same day issues
  • If you would prefer a telephone appointment, as under the current system, please ask the receptionist
  • GP appointments will be bookable online – please ask us if you would like to sign up for online services
  • Pre-bookable extended hours appointments will still be available every evening and weekend as is currently the case.

We hope these changes will be welcomed. They will help to make our service to our patients more sustainable.

We will be monitoring the availability of advance bookable and urgent same day appointments carefully over the next 4-8 weeks to try and ensure we get the balance right.

Please remember that your local pharmacy team can offer advice about a range of common conditions and minor injuries. These include aches and pains, sore throat, coughs, colds, flu, earache, cystitis, skin rashes, teething, red eye amongst others.

Opening Times

Reception: our receptionists are available between 8.00 am and 6.30 pm every weekday.

Surgery Times

 

Morning          

Evening

Monday

8.00 - 12.00

4.00 - 6.30

Tuesday

8.00 - 12.00 

4.00 - 6.30

Wednesday  

8.00 - 12.00 

4.00 - 6.30

Thursday

8.00 - 12.00 

4.00 - 6.30

Friday

8.00 - 12.00 

4.00 - 6.30

Antenatal clinics are held on Wednesday 1.00 - 2.30

Test Results

You should enquire about the results of any tests by telephoning between 2.00 and 6. 00 pm weekdays.


 

 
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