GP Out of Hours
Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.
This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.
During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.
NHS Urgent Care Centre
In October 2015 the new NHS Care Centre opened at Seaton House, London Road, Nottingham NG2 4LA. The centre offers assessment and treatment for health conditions that are urgent but non-life-threatening such as:
- Minor burns and scalds
- Minor head injury with no loss of consciousness
- Skin infections and animal bites
- Suspected broken bones, sprains and strains (X-ray is available on site)
- Eye infections and minor eye injuries
No appointment is needed: just drop in between 7am and 9pm 365 days a year.
The new NHS Urgent Care Centre repalces the existing NHS walk-in services:
- Walk-in service at the Health Centre, Upper Parliament Street
- Clifton Nurse Access Point at Clifton Cornerstone
- Walk-in centre, Seaton House, London Road (please note that the Urgent Care Centre is at the same site)
For more information on these changes please contact NHS Nottingham City CCG Patient Experience Team on 0115 883 9570 or email: firstname.lastname@example.org
Your local pharmacy can also offer you a range of services, including advice and medicines to relieve symptoms of minor ailments
If you require medical assistance immediately, please dial 999 and request an ambulance.